#McDStories - McDonald's Head of Social Media Q&A

iStrategy San Francisco - McDonald's Head of Social Media Rick Wion discusses McDonald's reaction to the negative sentiment from the #McDStories hashtag, and puts it into perspective. Rick also discusses the art of storytelling and how McDonald's works to build and maintain advocacy.

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From: iStrategy

Related topics : negative social media

Preventing A Social Media Meltdown Crisis

From Amy's Bistro to Applebee's it seems brands are having Social Media Meltdowns at an accelerated pace.

Let's face it someday, somehow, every business will deliver a bad customer experience. It might be a product that disappoints or a customer service representative has a bad day. The problem is in today's socially-connected world, one customer's small disappointment can turn into a negative firestorm overnight resulting in thousands of negative brand impressions.

How do you as a company...

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From: Engage Target Media

Related topics : social media public relations / social media brand management / social media small business tips / social media branding for business / social media management services

Private Investigator - Protecting your Reputation

Have you recently found yourself being talked about in the media, and do not like what is being said? Negative articles, blogs, news reports, social media updates, and videos can all cause serious damage to your reputation, but you can take action against negative media through a Reputation Defense Investigation. ICS knows that your reputation is vital to your business, your finances, and your personal life, and we know that from time to time, everyone will make a mistake. Reputation Defense...

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From: International Counterintelligence Services, Inc.

Related topics : reputation defense / negative social media

Negative effects of social media on teens

From our high school class of Life Camera Action, this short video highlights the many negative effects that can can occur when young people are glued to their screens.

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From: Hollenbeck PAL LCA

Related topics : negative effects of social media

Modthink: Response Protocol on Social Media

Responding to your customers on social media is crucial! It shows you care and are dedicated to providing great customer service. Learn more about response protocol and how to handle positive and negative comments in this video.

Visit www.modthink.com to learn more.

Facebook - www.facebook.com/modthink

LinkedIn - www.linkedin.com/company/modthink

Twitter - www.twitter.com/modthink

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From: Modthink

Related topics : social media response / social media services company

curlBOX TV Pop Ups: How to Deal With Social Media Criticism

Do you deal well with social media criticism? We've enlisted Ken Burkeen, creator of Huetiful, to discuss the tips he gave curl box creator, Myleik Teele, on how to handle her temper when dealing with online negativity. Check it out.

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From: curl BOX

Related topics : how to handle social media criticism / social media tips

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From: Reputation Station

Related topics : online reputation repair reviews / negative reputation / online business reputation / negative social media

Negative impact of social media

Dawn News Headlines, News Stories Updates and Latest News from Pakistan Top Politics News, Dawn News Bulletin

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From: Dawn News

Related topics : negative impact of social media on politics / social media news