Social media and its impact on crisis management: insight from Insignia
Insignia's Jonathan Hemus reveals the three ways social media has changed the face of crisis management, and its implications for crisis management training and crisis management planning.
For further thoughts on the topic follow the link below to view our report on surviving a social media crisis: http://www.insigniacomms.com/social-media-crisis.html
More crisis management insights available from www.insigniacomms.com or follow me on Twitter @jhemusinsignia
From: Insignia - Crisis Management Specialists
Related topics : social media crisis / manage social media / social media report
Casey Boggs, LTPR talks about Crisis Communication and Social Media
Casey Boggs, LTPR talks about Crisis Communication and Social Media
From: Roll35TV
Related topics : social media crisis communications
Social media crisis management-Why? by Tony Ridley
http://tony-ridley.com/risk-management/social-media-technologies-business-intelligence-security-crisis-emergency-risk-travel-management Social media crisis management-Why? is a short training video for business professionals on how to use or access social media technologies for business intelligence, crisis management, security, travel safety and risk management. Presented by Tony Ridley
From: Tony Ridley
Related topics : manage social media / business using social media / social media intelligence
Demystify Digital: Social media crisis management
SwiSh thinking undertook a workshop during Social Media Week London 2013. Exploring "What to do in a Social media crisis. The good, the bad or the ugly" this documentary captures the event and some of the wider elements of social media crisis.
From: SwiShthinking
Related topics : social media crisis / manage social media
Social media crisis management-Google Search by Tony Ridley
http://tony-ridley.com/risk-management/social-media-technologies-business-intelligence-security-crisis-emergency-risk-travel-management Social media crisis management-Google Search is a short training video for business professionals on how to use or access social media technologies for business intelligence, crisis management, security, travel safety and risk management. Presented by Tony Ridley
From: Tony Ridley
Related topics : manage social media / business using social media / social media intelligence / social media search / social media training
Webinar: Social Media Crisis Management
Social media crisis management is about damage control. We’ve all seen the examples, heard of the backlash, and are often concerned about what we would do in a social media crisis. In this month’s webinar, we’ll look at how to prepare and avoid a crisis, as well as best practices should one eventuate.
See more: https://isentiacourses.com
From: Isentia
Related topics : social media crisis / manage social media
6 Ways to Use Social Media in Crisis PR
Gayle Weiswasser, of TMG Strategies, outlines six social media steps for crisis response planning.
Recorded for the Social Media Club (SMC-DC) on May 20, 2009 by Mary Fletcher Jones.
From: PRConversations
Related topics : social media strategy outline / social media social
Setting your Social Media Strategy & Social Media Branding Strategy
Social Media Strategy : ( Free Social Media Marketing Analysis at http://ViralSO.com ) In this video we discuss setting your social media strategy around protecting your brand. How do we protect our brand before we have a crisis and what do we do when we have a crisis? This video has been provided under a creative commons share-alike license. This video was provided by LearnSocialMedia.TV, social media training videos : http://learnsocialmedia.tv - Simple, easy to follow training videos.
From: SocialMediaServices
Related topics : social media branding strategy / social media marketing strategies / social media analysis free / marketing through social media / social media social media
Handling a Social Media Crisis: Domino's
A timeless example of how best to handle a Social Media Crisis. You can read the full case study here: http://sos.marketing/a-timeless-social-media-crisis-plan-dominos-pizza/
From: SOS.MARKETING | Web Design and Digital Marketing Agency Dubai
Related topics : social media marketing plan example / marketing through social media / social media media
crisis communication and social media
how social media effect crisis communication
From: 昕惠
Related topics : social media crisis communications