Collision Hub

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2 selected videos

Hertz Uses Social Media For Customer Service

When you're a large brand and company, like Hertz it's no surprise that you have a complete suite of Social Media Profiles, but what may be surprising is how they use it.

With the real time benefits of Social Media, Hertz has full time dedicated teams across the US and Europe dedicated to responding to customer service issues posted via social media.

Ensuring that right at the moment of good or bad service a representative is there to capture that customer and work for a resolution.

Is...

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Related topics : benefits of using social media for business / social media social media

Collision Repair University: Social Media Marketing

The team from Collision Hub discusses the ins, outs, must do's and must stops for collision repairers in Social Media Marketing.

Bodyshop wreck and car insurance collision repair training education

For more videos and training visit www.collisionhub.com

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Related topics : marketing through social media / social marketing university / social media hub / media marketing training