Lisa Larter
Rank: 2189 / 4486
3 selected videos
Three Must Have Social Media Tools for Your Business - Shop Talk
http://www.lisalarter.com/blog/three-must-have-social-media-tools-for-your-business/ This week, someone asked if I would share some of the tools that my team and I use from a productivity perspective.
I love helping other business owners so I'm thrilled to share with you three of our favorite tools for managing Social Media...
Related topics : social media tools for business / social media management tools / social media blogs / manage social media
Turn Customer Complaints on Social Media into Business Opportunities - Shop Talk
http://www.lisalarter.com/blog/turn-customer-complaints-on-social-media-into-business-opportunities The worst thing you can do when someone complains about your business through social media is to take it personally and get emotional. If you take that approach, you may win the battle but you won't win the war. What you really want is to end up with a happy customer. Let me share my three tips for helping you turn complaints into opportunities. See the related video on this topic:...
Related topics : social media business opportunity
Your Company's Social Media Policy
http://www.lisalarter.com The stats are in and I think you may want to know the startling truth about the number of companies who have a Social Media Policy.
Most organizations have all kinds of documentation on expectations, culture, service, policies and procedures in place to set their team up for success.
What about when it comes to how employees represent your business online. Have you thought about that yet?
2013 is just around the corner: watch this video and add this to your priority...
Related topics : company social media policy
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