salesforcesocial

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2 selected videos

Avoiding Our Netflix Moment

Netflix is one of the first companies we saw have a really visible social media disasters. Just like they've learned from the experience, we want to look at examples from our own organization and talk about how we can avoid any serious incidents going forward.

This is one of the internal training videos we provide our employees. If you'd like to watch it you can visit the Salesforce Social Google site and look under Social Media Policy under training.

Marcus is the one spearheading the...

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Related topics : company social media policy / internal social media sites

Brand and Messaging Guidelines

With the rise of social media and proliferation of employees who are active on social media representing the brand, it is more important than ever to provide training on your brand and your core messages.

These are a couple of slides from an internal training video we have. For employees the video can be found by visiting the Salesforce Social Google Site and looking under Social Media Policy.

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Related topics : social media branding / social media activity / internal social media sites / internal social media policy