Pegasystems
Rank: 3943 / 4486
2 selected videos
Turning Social Insight into Action using SmartBPM technology
A joint proposition between Pegasystems, Capgemini and Attensity provides a platform to "monitor, gain insight and deliver real time action and process change" within the emerging Social Media space and how that can effect large organizations. The example used in this presentation is the now infamous iPhone 4 release and the issues with poor reception. If Apple had used our joint solution they would have able to react far quicker to the building negative social storm, and turn an initial...
Related topics : organizations that use social media effectively
BPM Professor Episode 6 - BPM, Social Networking, and Collaboration
In episode 6, Dr. Khoshafian focuses on the relationship between BPM, Communities, and Social Networking.
Related topics : social community network
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