InSocialCRM
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3 selected videos
New Era: Customer Relationships with Lithium Social CRM Software
Learn more about Lithium's Social CRM Software: http://bit.ly/wvdyW5
Lithium Social CRM allows businesses to proactively build stronger, deeper customer relationships by integrating social customer conversations into existing CRM business processes and systems. Lithium Social CRM moves well beyond using social media channels to reach individual customers instead, it creates a network of customer advocates that is integrated into core business processes, allowing companies to drive millions of...
Related topics : custom social network software / social media software for business / business social network software / social marketing crm
LiNC 2010: The Changing Face of Social Media Community Management with Joe Cothrel, Lithium
Register Now for LiNC 2012: http://bit.ly/xq6Z6N
As a part of the LiNC 2010 series of interviews, Joe Cothrel, Chief Community Officer for Lithium Technologies talks about the changing nature of communities and the role of the community manager in the new social world.
Lithium Network Conference (LiNC) 2012 is an annual customer conference where community practitioners and social strategists gather to discuss the biggest issues in Social CRM, best practices in community management, and the...
Related topics : social network community manager / social media community manager / social and networking community / manage social media
LiNC 2010: Social Media's Impact on Business Culture and Initiatives with Michael Fauscette, IDC
Register Now for LiNC 2012: http://bit.ly/wMUSKB
As a part of the LiNC 2010 interview series, Michael Fauscette, Group VP at IDC gives his view on the last year, the impact the economic situation has had on the adoption of social, and some of his predictions for the coming future.
Lithium Network Conference (LiNC) 2012 is an annual customer conference where community practitioners and social strategists gather to discuss the biggest issues in Social CRM, best practices in community...
Related topics : social media impact on business / social network community of practice
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