Samsung Galaxy S, Jam social media case study

In 2010 social media agency Jam helped Samsung leverage issues with competitors handsets in order to promote their new Galaxy S phone.

This case study shows how it was done.

Find out more about Jam at http://www.spreadingjam.com

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From: SpreadingJam

Related topics : b to b social media case study / social media agency / social media help / social media promotion

The LiveTech Social Media Monitoring and Measurement Panel 2013

Jon Ross from Social Fuel holds a Q&A session dealing with the key issues surrounding social media monitoring and measurement at LiveTech 2013

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From: Jonathan Ross

Related topics : social media measurement / monitoring social media

Social media at work by Just Employment Law

Louise Walker of Just Employment Law discusses the challenges employers can face as a result of social media, and ways to deal with such issues in the workplace. For more details about social media at work visit http://okno.uk/r/cddh

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From: justemploymentlaw

Related topics : social work issues in the media

Social Media Analytics - free online course at FutureLearn.com

Sign up now at http://bit.ly/2kE00oa 'Social Media Analytics: Using Data to Understand Public Conversations' is a free online course by Queensland University of Technology on FutureLearn.com

From the personal to the political, social media conversations are at the heart of cultural and social change. In this course you will be introduced to digital methods to analyse social media data on Twitter. You will learn from leading researchers, engage in hands-on activities and confront issues in...

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From: FutureLearn

Related topics : social media courses / social media changed politics / social media analytics / social media engagement / social media social

Day 1 - Using social media to handle social health issues (UK, Group 1)

This is the project proposal / (conceptual) prototype of the first student group from Birmingham City University, United Kingdom.

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From: HESUDI 2014

Related topics : universities using social media

#CMAD presents: Agency Social Media & Community Management

Managing social media for a client isn’t all rainbows and unicorns; many social media and community managers working within an agency can attest to this. They face the challenge of finding and creating interesting (and relevant) content, maintaining a unique voice to cultivate a loyal community and delivering reports that meet the clients' goals. Did we mention that they’re also managing their personal time outside of the office? Tune in for an exciting and educational hour on agency social...

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From: My Community Manager

Related topics : social media community manager / manage social media / social media agency / social media in education presentation / social media content

Hertz Uses Social Media For Customer Service

When you're a large brand and company, like Hertz it's no surprise that you have a complete suite of Social Media Profiles, but what may be surprising is how they use it.

With the real time benefits of Social Media, Hertz has full time dedicated teams across the US and Europe dedicated to responding to customer service issues posted via social media.

Ensuring that right at the moment of good or bad service a representative is there to capture that customer and work for a resolution.

Is...

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From: Collision Hub

Related topics : benefits of using social media for business / social media social media

Emerging Marketing Issues & Social Media

My recount on this semester

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From: Luka Tanfara

Related topics : social issues marketing

MPU 3363 - Social Media Issues in Malaysia

Here are some issues we identified collectively as a group.

Check out our blog at: http://allaboutappss.blogspot.com/

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From: Florence Chong

Related topics : social issues in media

Social Media Issues (Addiction, Anti-Social, Cyberbully)

MPU3363 Social Media Issues on Malaysian Society

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From: Kendrick Leong

Related topics : social media issues in society / social media social media