Nick Woods from M: Communications on using social media to your advantage

M: Communications consultant Nick Woods talks about how companies can take advantage of social media. Citing HSBC as an example, he explains how the bank managed a crisis using social media -- as well as traditional outlets -- not only to keep customers informed, but also to get customers, and crucially the media, back on side.

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From: investorrelationsmag

Related topics : social media crisis communications / social media management company / using social media / manage social media / social media companies

A Conversation with Dallas Lawrence

Meet Dallas Lawrence, a public relations professional with expertise in using digital and social media for reputation management and crisis response. As chair of Levick Strategic Communications Digital Media Practice, Dallas Lawrence leads a team that provides high-profile corporate, government, and non-profit clients with effective online reputation management, crisis response and social media engagement programs.

Dallas blogs for "Bulletproof: The Blog on Crisis Communications"...

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From: PRConversations

Related topics : social media online reputation management / social media reputation management / manage social media / reputation on social media / corporate online reputation management

Informa Interview: Allan Briggs on social media in transport

For more information, please visit http://www.informa.com.au/smtrans

Allan Briggs, Managing Director of Briggs Communications, shares his thoughts on the importance of having a social media strategy for crisis situations and the tell-tale signs of a coming social media crisis.

Allan Briggs is a speaker at the upcoming Social Media in Transport conference happening on the 28th May 2013 in Melbourne.

Help us spread via #SMTransport on Twitter.

Website:...

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From: Informa Australia

Related topics : social media crisis communications / social media information / social media help / manage social media / social media websites

Session 3: Media relations in Crisis Communications - 4th UNWTO Conference on Tourism and the Media

Crises can have a devastating impact on the image of any tourism destination. Crisis communication, namely media management is

central to any crisis management system as a means to minimize the negative impact of crises, ensure prompt recovery and build resilient destinations. This session aims at providing specific guidelines to improve relations with the media in times of

crisis as well as learning from best practices and experiences conducted in different contexts.

Debate moderated by Ms....

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From: World Tourism Organization (UNWTO)

Related topics : social media crisis communications

Social Media: Before and After A Crisis

Dallas Lawrence provides suggestions for how corporations, government agencies, and nonprofit organizations can use social media to build online communities of support that can be called on during a crisis. He mentions the usefulness of building positive relationships with bloggers, Twitter users, and groups of people on social networks. As chair of Levick Strategic Communications Digital Media Practice, Dallas Lawrence leads a team that provides high-profile corporate, government, and...

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From: PRConversations

Related topics : social media online reputation management / social media crisis communications / social media reputation management / online social media / social media agency network

Interview with Shel Holtz during Ragan's PR and Social Media conference in Las Vegas

Shel Holtz, ABC (Accredited Business Communicator), is principal of Holtz Communication + Technology. Shel brings to his assignments nearly 35 years of organizational communications experience in both corporate and consulting environments. He is experienced in employee communications, corporate public relations, crisis communications, media relations, financial communications, investor relations, marketing communications and compensation and benefits communications. In addition to integrating...

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From: Kristofer Björkman

Related topics : integrated marketing communications social media / benefits of social media marketing for business

Social Media Rules of Engagement: Why Your Online Narrative is the Best Weapon During a Crisis

My new book 'Social Media Rules of Engagement' is scheduled for release in June 2015!

PRE-ORDER NOW: http://ow.ly/JLYBG

Social Media Rules of Engagement guides you in the development of a bullet-proof social media strategy. You can manage any crisis effectively by having a plan before you actually need one—and by understanding and influencing your audience with military precision. This original, engaging, and informative text with case studies from the coalface offers you the tools you...

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From: Nicole Matejic

Related topics : social media rules of engagement / social media strategy / social media management tools / manage social media / social media plan

New York PR Firms

http://www.CoynePR.com Of the many New York PR Firms, Coyne PR stands alone at the top. Multi-award winning agency they provide brand building, product launches, events & promotions, corporate social responsibility,

social media, corporate communications, crisis management graphic/digital design, and so much more. Visit the site or call Dave Carter at (973) 939-2833. - created at http://animoto.com

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From: Michael J. Larkin

Related topics : social media crisis communications / social media brand management / manage social media / social media branding

Boston Marathon: Emergency Management, Media Relations & Social Media

http://www.TheCrisisShow.com

Episode #35, which aired April 17, 203 was devoted to the tragedy at the Boston Marathon. Host Rich Klein (NYC) was joined by Mike McKenna (Texas) and Shel Hotlz (California) to examine emergency management response, crisis communications and social media etiquette during national tragedies.

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From: The Crisis Show

Related topics : social media crisis communications / manage social media

How important is social media in crisis communication?

Event highlight clip of PR Newswire's Hong Kong Media Coffee event on 29 Sept 2016. With the theme “Crisis Communications in the Digital Age”, the event gathered most than 50 marketers and communicators to join the panel discussion by Felix Poon, Founder and Managing Director of Vis Communications Consultancy Ltd., Chris Yeung, Founder and Editor of Voice of Hong Kong and Laurence Witherington, Social Media Editor for Asia at The Wall Street Journal,

To view the archived video, register...

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From: PRNewswireAsia

Related topics : social media crisis communications / social media marketing events / social media in pr