Selected videos for topic: social media crisis communications
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Incorporating Social Media Into Your Crisis Communications Plan
Start to plan now and think about your crisis plans. Have a look at your crisis communications plan and keep these points in mind as you do:
Does the crisis communications plan fail to mention reputation management online?
Does the plan's crisis communications tasks include social media responding, updating and monitoring?
Does the plan list your sector's key opinion leaders, such as bloggers, journalists, industry critics, top trade publication, important tweeters, industry associations,...
From: Zoodikers Consulting
Related topics : social media crisis communications / social media online reputation management / social media training / manage social media / online reputation management plan
Social Media and Crisis Communications
Russ Capper speaks with Chris Jones, Vice President, Pierpont Communications, a contributor to the Profit and Peril: Secrets to Global Expansion report. They discuss the role social media plays in an international crisis communications plan.
From: PKF Texas
Related topics : social media crisis communications / social media report
PR PRO
Public Relations professional with five years experience in:
• marketing communications
• internal communications
• communications plans
• crisis communications
• event planning
• speeches
• social media
• on-camera speaking
• media relations
• press releases
• media kits
• matte stories
• feature articles
• newsletters
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Persuasive public speaker with excellent presentation skills
Fluent in...
From: Katie Ostroumova
Related topics : marketing communications media planning / social media crisis communications / social media marketing plan / social media plan / marketing through social media
Deirdre Walsh on Social Media Strategies in Public Relations
Deirdre Walsh (B.S. Public Relations '02), senior social strategist at Jive Software, addresses the job responsibilities of a social media strategist, how social media can impact overall business, how to address a crisis communication problem through social media, and gives advice on what students should learn to pursue a career in social media.
From: Moody College of Communication
Related topics : social media public relations / social media impact on business / social media strategist / social media jobs
Great example of how to handle a social media crisis
Excerpt from my presentation at the Nevada Association of Counties.
Discussed this great tale of how the TSA responded to blogger outrage that turned into a social media crisis. They squashed it before it got out of hand.
See the full story here, "A great quick appropriate response to blogger outrage": http://www.sparkminute.com/2009/10/18/a-great-quick-appropriate-response-to-blogger-outrage/
And read "Best Practices for Crisis Communications Over Social...
From: David Spark
Related topics : social media crisis communications / social media social
Quick tips in how to use social media in a crisis
The IABC in cooperation with ZN hosted a workshop last October on the use of social media in crisis communication. ZN captured the insights from Philippe Borremans the Chief Social Media Officer at the Van Marcke Group, Caroline Sabriel who is an expert in crisis communication and Aurélie Valtat who is responsible for online communications for the European Council.
This second interview for IABC's workshop on the use of social media in crisis communication is with Caroline Sabriel. ...
From: ZN Consulting
Related topics : social media crisis communications / social media tips / social media today / social media list / social media listening
What Happens in Vegas Goes on YouTube - Crisis Communications and Social Media
In order to better protect the reputation of your organization, new crisis communications protocols that integrate social media strategies must be put in place to meet today's new challenges. This presentation by Patrick L. Burns, President of Arc 3 Communications, quickly highlights key strategies that are an important part of an updated crisis communications plan that incorporates social media. Presentation was originally presented to Social Media Club of Atlanta at their 2012 Pecha Kucha...
From: Arc3Communications
Related topics : social media crisis communications / social media plan / social media integration / reputation on social media / social media today
The Value of Setting Up a Social Media Presence, Crisis Communications
Four professionals who work in social media discuss the value of setting up a social media presence before a crisis affects a company or organization.
This video was taped during a panel discussion hosted by SMC-DC on May 21, 2009 at Levick Strategic Communications, Washington, DC.
Participants include Jon Eick, Gayle Weiswasser, Andy Garvin, and Dallas Lawrence.
Video by Mary Fletcher Jones.
From: PRConversations
Related topics : social media crisis communications / social media companies
Social Media in Crisis Communications
Gayle Falkenthal, APR, explains why being familiar with social media tools can help companies stay ahead of a the game when a crisis hits.
From: IABCSD
Related topics : social media crisis communications / social media help
crisis communication and social media
how social media effect crisis communication
From: 昕惠
Related topics : social media crisis communications