Joyce Lee: Exploring social media participation of a diabetes community on Twitter

Joyce Lee discusses her study focused on understanding the patient experience of diabetes through examining the content and sentiment of tweets shared within the social media community. Social media has great potential for tapping into conversations about healthcare and diabetes from the patient/caregiver perspective.

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From: Stanford Medicine X

Related topics : social media participation / social media content

Paul Groth on Open Access & Social Media

The central theme of the international Open Access Week at the Amsterdam universities is: Open Access and Social Media. The University of Amsterdam, The University of Applied Sciences in Amsterdam and the VU University interviewed four of their researchers on this toppic. In addition they launced the subpage: "use of social media" on the Dutch website: www.openaccess.nl site

In this interview Paul Groth, assistent professor Computer Science at the VU University, talks about his experiences...

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From: HVAMediatheek

Related topics : universities using social media / internal social media / social media websites / social media research / social media social

Social Media Coordinator Recruitment!

Think you could be the next Social Media Coordinator for MU Strategic Communication for 2014-2015? Apply now! Here's how...

What We Need:

--Letter of interest explaining the merits of your application and your experience with social media (800 words or less)

--Resume/curriculum vitae (with references)

Send your application materials to stemmlej@missouri.edu by NOON, March 21, 2014.

Be sure to follow MU Strategic Communication on Facebook, Twitter, LinkedIn and Instagram!

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From: MU Strategic Communication

Related topics : social media coordinator / social media media

Social Media Video Series: Patients are there. Are you? (Part I)

The rapidly-evolving social networking and technology phenomenon offer opportunities to effectively communicate with patients, caregivers and health care organizations -- and are essential in creating online communities.

To help healthcare organizations prepare for their journey into the social realm, we launched a social media video series. These videos been developed to enhance your understanding of social media, and how best to leverage its growing popularity, specifically as it relates...

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From: Ontario Hospital Association

Related topics : healthcare organizations using social media / social media network sites / social media help / manage social media / social media plan

Webinar: Customer Service Essentials for Social Media

Social Media has become a powerful tool for customers to express their opinions and share their experiences when it comes to interacting with businesses.

Companies need to use this tool efficiently in order to make the most of these interactions and experiences that go viral because of the endless reach of such platforms. It has also established greater customer expectations.

CustomerService.ae's provides a workshop on how to expand your presence on social media with the help of effective...

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From: GCC Customer Service

Related topics : social media tools for business / social media services company / social media help

Rebuilding Self-Esteem After Addiction to Social Media | Sarayu Chityala | TEDxMarkhamPublicLibrary

Have you ever felt sad after checking out your favourite social media site? Sarayu explains why that might happen to us sometimes, and how to overcome false feelings of inadequacy.

Sarayu Chityala is a 15 year old teenager in grade 10 at Bur Oak Secondary School in Markham. She has had many negative experiences dealing with social media and society’s actions. But she overcame these experiences to become the confident and positive young woman that she is today. She now speaks about how...

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From: TEDx Talks

Related topics : social media experience / social media sites / social media today

Using Social Media to Create a Better Customer Experience

The customer’s voice is louder than ever. Shep Hyken of Shepard Presentations, LLC talks social media customer service and how to use social to engage and create a better value-added customer experience. Learn more: www.ibm.com/Commerce

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From: IBM Watson Commerce

Related topics : using social media / social media services / social media engagement

Social Recommendations 5 minute version

Social Recommendations will change both the lens through which we see the world as well as the manner in which we experience it. Everything from the media that we consume to the events we attend will be influenced by hyper-relevant results delivered through hierarchical social relationships. This talk demonstrates current efforts to integrate social relationships into recommended user experience including SoMR, the Social Media Recommendation API.

Speaker: Dan Carroll

Dan is the Director of...

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From: DanSoMR

Related topics : social media experience / social media intelligence

Susan Shefket UK - Online Reputation Management Techniques

Reputation management is mainly a job for people who have experience in working with social media and web 2.0 properties. It involves responding to social media posts, blogs and reviews.

Susan Shefket

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From: Susan Shefket UK

Related topics : online reputation management techniques / social media online reputation management / reputation management online / social media and reputation management / blogs and social media

Social media experience

User Experience

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From: Weruche George

Related topics : social media experience