Ragan Communications
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39 selected videos
NASCAR's Social Media Listening Center
Mark Ragan explores the Social Media listening center at NASCAR's Digital Media center in Charlotte, NC.
Related topics : social media listening center / social media social
Gen Y and Social Media in the Office
None of the top 100 companies to work for block social media access at the office, reports Erin Lieberman Moran, senior VP at the Great Place to Work Institute. Learn more about why employees should be trusted.
Related topics : top social media / social media companies / social media report
Hotel PR director: Social media complaints are an 'opportunity'
Nora Walsh, PR director at the Pierre Hotel in New York City, doesn't read negative reviews in horror. They're a helpful way to get direct feedback from customers and learn where the hotel falls short, she says.
Related topics : social media pr
How eBay measures social media success
Richard Brewer-Hay of eBay discusses the strategy behind the company's blog and Twitter account—and how he measures each.
Related topics : measuring social media success / social media measurement
How to use Twitter and other social media to connect to your customers.
Interview with Allan Schoenberg of the CME Group at Ragan's recent conference at the NASDAQ OMX MarketSite.
Related topics : social media connection
How social media changed publishing
Ty Francis, publisher of Corporate Secretary Magazine, discusses how Web 2.0 has impacted print publishing and what the future holds.
Related topics : social media publisher
Internal social network as popular as Facebook
A look at the success behind Yum! Brands' social network for employees.
Related topics : internal employee social network
Social Media Leadership Series - How to Pitch David Pogue
David Pogue explains the best (and worst) ways to pitch him a story.
Related topics : social media pitch
Educate & motivate employees to use internal social media
Related topics : internal social media / why use social media / social media education