Customer Retention Strategy with Social CRM Tools

Learn how to use Social CRM Tools to implement a Customer Retention Strategy across Social Networks. The pro active Social Media monitoring features in Social CRM Tools allow you to monitor, analyze, track, and engage customers when they are thinking about canceling the product or service you are providing. The power of Social CRM Tools provides your retention reps with the tools to properly engage with your customers without the scripted Retention Sales pitch. Learn more at...

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From: crmaddons

Related topics : social media monitoring tools / social media tracking tools / monitoring social media activity / social network tools / using social media

Panasonic - Social Media breaking down traditional British Reserve

Are you active on social media? Well then, chances are, you are more willing to share social interactivity because of social networks. Research shows that 62% more of us are willing to share this compared to 5 years ago!

That traditional British reserve, is now being broken down with people willing to share important life milestones, funny stories and vacation photos. Britishers love to interact with strangers on mutual interests, learn new things and even look for new opportunities!

This has...

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From: PanasonicUK

Related topics : social media activity / social media network / social networking research

How can banks use social media to get more customers? | World Finance

Social media is a vitally important part of developing brand awareness and growing your customer base. But in an extremely fast-moving marketplace, it's never been so important for businesses to constantly review, update, and improve their strategies, to ensure social media activity is actually contributing to business targets. This is something that Portugal's ActivoBank knows a lot about. On Facebook, the bank set a target of growing an audience of 100,000 fans – it's now well on the way to...

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From: worldfinancevideos

Related topics : business using social media / using social media marketing / social media branding for business / marketing through social media

Social media most popular amongst young women in Italy

Digital Marketing News;

http://webcertain.tv

Research by Emarketer has revealed that social media is most popular amongst young women in Italy.

Overall in the country, professional social networks were used by 13% of men and 11% of women, with non-professional social networks being used by 58% of women and 55% of men.

Highest uptake of non-professional social networks was amongst women aged 18 to 19, with 90% of women in this age range being active on social media.

Professional social...

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From: Webcertain TV

Related topics : social professional network / social media network marketing / marketing through social media

5 priorities for PR Comms teams when monitoring and analysing social media

Social Media touches on many areas within a business from customer services to marketing campaigns to reputation management.

Many tools are available to help businesses and brands monitor social media, manage interactions and publish content to social channels. But what role should PR and Comms play in the process? If another internal team is directly responsible for social activity does that mean PR teams are able to ignore it while they focus on traditional comms and media channels?

In...

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From: Gorkana Uk

Related topics : monitoring social media channels / social media monitoring tools / social media reputation management tools / social media branding for business / social media brand management

SOCIAL MEDIA MARKETING by Fix My Web Sydney

Take advantage of the marketing power social media sites have with our Social Media Marketing services. Gain more potential customers through Facebook, Twitter, Google+, and more with our effective community management strategies. Get connected with new clients, boost brand-awareness, and create an engaged, active online community around your business with FixMyWeb.

Source: https://fixmyweb.com.au/social-media-marketing/

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From: Prescious L

Related topics : social media marketing sites / advantages of social media marketing strategy / social media online marketing / marketing through social media / social media management services

Social Media Analytics - free online course at FutureLearn.com

Sign up now at http://bit.ly/2kE00oa 'Social Media Analytics: Using Data to Understand Public Conversations' is a free online course by Queensland University of Technology on FutureLearn.com

From the personal to the political, social media conversations are at the heart of cultural and social change. In this course you will be introduced to digital methods to analyse social media data on Twitter. You will learn from leading researchers, engage in hands-on activities and confront issues in...

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From: FutureLearn

Related topics : social media courses / social media changed politics / social media analytics / social media engagement / social media social

Managing Social Media and Marketing Analytics for Competitive Advantage

The field of marketing is being transformed by the introduction of social media and marketing analytics. Both social media, as a new strategy for acquiring and engaging with customers, and marketing analytics, a big data approach to understanding customers and driving marketing action, represent innovations that must be understood and adopted within organizations.

Professor Moorman’s talk will use data from The CMO Survey to shed light on the key challenges companies face in managing these...

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From: FuquaSchOfBusiness

Related topics : advantages of social media marketing strategy / social media analytics / social media integration / manage social media / social media engagement

Social Media Monitoring | WHYY Young Journalists

With increase use of social media apps, should parents monitor their child's activity.

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From: whyyphila

Related topics : monitoring social media activity

Social Media Activity Plan

Social Media Activity Plan

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From: Ahmed Ibrahim

Related topics : social media activity / social media plan / social media social